Thoughtfully created. Made to inspire. Designed for your everyday moments.

Orders & Preorders

1. When does the Grace & Grit Collection launch?

The Grace & Grit Collection officially launches Sunday, October 25! Shop our customized ceramic mugs, thoughtfully created to bring inspiration and intention to your everyday routine.

2. Can I preorder my mug?

Yes! Our 14-day preorder period allows us to prepare and customize your mug with care before it ships.

3. How long will my preorder take?

Please allow 14 days for the preorder preparation period. Shipping begins after the 14-day preorder window ends. Your selected shipping method's delivery timeframe begins once your order ships.

4. Will I receive an order confirmation?

Yes! You will receive an order confirmation after checkout. Please double-check your email address and order details to ensure everything is correct.

5. Can I cancel or change my order?

Because our mugs are customized, changes or cancellations may be limited once production begins. Please contact us as soon as possible if you need assistance.

Products & Care

6. What makes Grace & Grit mugs special?

Each mug is thoughtfully customized and laser-cut to reflect the meaningful values and inspiration behind Grace & Grit Collection.

7. Are the mugs microwave-safe?

Yes! Our mugs are microwave-safe for convenient everyday use.

8. Are the mugs dishwasher-safe?

Yes! Our mugs are dishwasher-safe, making cleanup simple and convenient.

9. Are all mugs exactly the same?

Because our mugs are individually customized, slight variations may occur. These unique details are part of the handmade process and make each piece special.

10. What size are the mugs?

Our collection features 15 oz ceramic mugs, perfect for your favorite coffee, tea, or other beverage.

11. What designs or values are available?

Our collection features meaningful designs inspired by the core values and message of Grace & Grit. Browse our product listings to discover the available designs.

Shipping & Delivery

12. How much does shipping cost?

We offer two shipping options at checkout:

  • Standard Shipping (3–5 business days): $7.95

  • Expedited Shipping (1–3 business days): $11.95

Shipping costs are based on your selected delivery method.

13. When does shipping begin for preorder items?

All preorder orders have a 14-day preparation window. Shipping begins after this period ends. Your selected shipping timeframe of 3–5 business days or 1–3 business days begins once your order has shipped.

14. How long will it take to receive my preorder?

Please allow the 14-day preorder period, followed by your selected shipping timeframe. Estimated total timelines are approximately 17–19 business days for standard shipping or 15–17 business days for expedited shipping, beginning from the date your preorder is placed. Actual delivery times may vary.

15. Will I receive tracking information?

Yes! Once your order ships, tracking information will be provided when available so you can follow your package's journey.

16. What if my mug arrives damaged?

Please contact us promptly through our Contact page with your order number and clear photos of the damaged item and packaging. We will review the issue and assist you.

Purchases & Customer Support

17. Can I purchase the entire collection?

Absolutely! You can shop individual mugs or purchase the complete collection, depending on the available options listed on our website.

18. Are these mugs good gifts?

Absolutely! Grace & Grit mugs make thoughtful gifts for friends, family, coworkers, graduates, or anyone who appreciates meaningful reminders of faith, resilience, purpose, and personal growth.

19. What if I have another question?

We're happy to help! Please reach out through our website's Contact page with your question or order details, and we'll get back to you as soon as possible.

Thank you for supporting Grace & Grit Collection. May every sip remind you to lead with grace, move with grit, and live with purpose.